Support
We’re here to help you get the most out of Baoxinbao.
Contact
If you need assistance, reach us via:
- Email: mahmouddeeb.dev@gmail.com
- Business Hours: Mon–Fri, 9:00–18:00 (local time)
Include screenshots, steps to reproduce, and device details for faster resolution.
Quick Links
Mobile App Support
- TestFlight: Ensure you install the latest build (incremented build number).
- Logs: Use macOS Console or Xcode Devices to stream live logs.
- Crash Reports: App Store Connect → TestFlight → Crashes.
- Diagnostics: We recommend enabling Firebase Crashlytics for deeper insights.
FAQs
- How do I generate product catalog images? Use the app’s share/export feature; ensure stable network and up-to-date build.
- Why don’t changes appear on TestFlight? Increment the build number in `pubspec.yaml` and rebuild.
- How can I report a bug? Email support with steps, device model, iOS version, and screenshots.